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NatWest

When you are one of the nation’s biggest banks employing some of the world’s best talent, you need to look at training and development in a fresh and innovative way. Which is why Nat West chose Laughology as a partner.

The challenge:

Nat West employs some of the most high-achieving individuals in the global banking sector. The company is serious about training and retaining its star players.

Its career development programme is one of the best in the business and it wanted to keep it fresh with new, relevant, effective and inventive elements.

The solution:

Nat West invited several training and development companies to tender for the opportunity to enhance its already successful internal training and talent retention programme. The bank was specifically looking for a partner to deliver confidence-building and motivation techniques in an effective and unique way.

We devised a bespoke programme of sessions designed to build participants’ emotional intelligence, using humour as a leadership mind-set.

We recognise that people learn more effectively in an emotive state. They are more likely to retain information, remember it and recall it if the learning experience is positive.

This theory is backed by rigorous scientific evidence and we used this knowledge in the programme we developed. We employed techniques of stand-up comedy and improvisation to engage participants and help them enhance confidence and presentation skills. The programme was delivered in a series of sessions over a two-year period.

 

The results:

There was a higher rate of promotion within the group which undertook the training, along with a higher rate of staff who made lateral movements within the organisation, rather than leave it.

More Laughology Case Studies

Nat West

Case study
We devised a bespoke programme of sessions designed to build participants’ emotional intelligence, using humour as a leadership mind-set.

HSBC

HSBC Case Study
HSBC wanted Laughology to complement its highly successful training and development programme with an engaging, science-based module addressing the subject of unconscious bias.

BNP Paribas

BNP Paribas Case Study
Laughology worked with BNP Paribas to develop a programme which taught the art of effective communication to participants on the bank’s fast-track management scheme

Severn Trent Water

Severn Trent Water
Laughology devised a series of bespoke, immersive sessions with managers which helped them gain a greater understanding of resilience and increased emotional capital and engagement throughout the team.

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O2 Case Study
Telecoms provider O2 wanted to create a leadership-led culture where people could have ‘great conversations that matter, making every day better through personal experiences that count’.

Trafford

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Fujitsu

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International tech firm Fujitsu runs a two-year graduate programme designed to develop skills for work and future leaders. The cohort from this programme is drawn from all over Europe.

NWG Innovation Festival

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The Northumbrian Water Group Innovation Festival is unique, pioneering a five-day event focused on championing new ways of thinking to address real-world problems. Attendees work on sprints, or short practical sessions, to develop hacks and solutions to a range of challenges.

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