Land of the rising fun
It’s Laughology’s mission to make the world a better place and in June we got the opportunity to sprinkle some sparkle over the Far East when we dispatched a team of Laughologist to Japan, China, Taiwan, Hong Kong and India. We also visited Germany and Luxembourg.
Dave Keeling discovered that ginger people and 41-degree heat do not mix when he delivered in Delhi, while Sarah Creegan visited Tokyo and Stephanie Davies flitted between Taipei, Dalian and Hong Kong.
Laughology squidgy person exploring Taiwan, while some of us get on with some work.
The globetrotting was part of our ongoing commitment to deliver select modules, based on our communication skills workshop, in an extensive management programme for international financial firm Fidelity. The team delivered one-day workshops on challenging conversations at each location for Fidelity teams.
We used universal content but tweaked it for each territory, simplifying some language to take into account some of the linguistic barriers and the social and cultural sensibilities. The content covered areas such as ego states and looked at when and how to have challenging conversations, how to manage conflict, how to give and receive feedback and how to manage up, as well as down.
Delegates took away techniques to allow them to give and receive feedback which is non-judgemental and developmental. They also discovered skills to help them avoid conflict when delivering difficult messages.
It was a great learning curve for all. We discovered that in China, Donald Trump always gets a laugh and that in Taipei, the electric toilets have a mind of their own. We look forward to later in the year when our band of travellers set off again to deliver another module.