CONTACT   |   T: 0844 800 1701  

FLIP in Ella’s Kitchen

There's no rest for the wicked and as we near the end of the year organisations are still busy planning everything from Brexit to budgets.

As Bob Dylan once said, the times they are a-changin' and we all need to keep an open mind, be prepared and help others be resilient.

Ella's Kitchen, which regularly tops best companies to work for lists - has decided to be pro-active about the uncertain year ahead and is prepping teams early.
The company is training champions to chat to people and help them look forward with a growth mindset.

Our Laughology train-the-trainer programme is great for this and we have partnered with Ella's Kitchen to give them FLIP coaching and growth mindset development tools.

Our train-the-trainer team delivered two days of workshops at the company and investigated action learning sets, talking groups and drop-in sessions. The team helped Ella's champions understand how to have conversations using FLIP, which is a useful tool to help people look at situations in a different light and be ‘solution-focussed’.

Being solution-focussed is about helping people focus on the solution, rather than dwelling on an issue or the cause of a problem. For example, rather than focussing on what can't be done, solution-focussed people will focus on what can be done.

FLIP can be used as a trigger word in chats, to help people break out of their ‘thinking rut’.

FLIP stands for:

Focus.

When a situation happens, we tend to focus on how it feels and what went wrong, rather than how it could feel and what can be done. Reframing, through focusing on the possibilities is a powerful tool that helps people get what they want from a situation. We know that helping people understand where their focus needs to be can encourage them to think and behave in ways that are more productive. 

Language.

Language decides how we contextualise a situation. The use of positive or negative language can change the way people feel about things. Using language in a wise way determines how people react to situations and move forward from them.

Imagination.

Our imagination can change the way we think about a situation. We can be creative and solve problems, or negatively focus on the issues. Our ability to generate ideas in work and life is essential for success, improving innovation, solution-focused thinking and happiness.

Pattern breaking.

We all form patterns in the way we think and view the world. These manifest themselves in our behaviours. Recognising what you are doing to sustain a behaviour, through the way you think or the language you use, is an important part of forming new, more positive behaviours.

As we absorb information from our environment, we create our own perception of that information. We connect an emotional feeling to our created perception (e.g. happy, sad, disappointed, confident, etc). These feelings affect the way we speak, communicate and act, which in turn influence reactions towards us.

Our perceptions can be distorted by previous experiences. We interpret situations negatively or positively, depending on factors such as other people’s involvement, personal history and environment.

FLIP allows us to influence how people perceive a problem they’re facing. By using FLIP, we can move away from negative emotions that may be stopping us from thinking about an issue constructively.

FLIP it thinking is unique to Laughology and used in organisation such as O2, Ella’s Kitchen and Vodaphone as a coaching tool to help with change and transformations.

  • Created on .

Learning and development news

Checkatrade team development 

Checkatrade team development 

Bringing new teams together can be challenging at the best of times. Throw in social distancing and home working, and team-building becomes even more difficult.  Not for Checkatrade, however. 

Read more

Virtual creative facilitation

Virtual creative facilitation

We are getting used to working and meeting virtually and there are some positives. Meetings can be recorded, people who might normally shy away from contributing can be engaged through chat and creative use of technology can bring meetings to life.

Read more

Supporting the NHS

Supporting the NHS

If there’s one thing everyone agrees on at present, it’s that all NHS workers are heroes.  So, when we were asked if we could support them, we said hell yeah!  

Read more

FLIP-it webinar for Achieving for Children

FLIP-it webinar for Achieving for Children

Victoria Maitland led a FLIP-it webinar for Achieving for Children last month. The programme centred on how to use Laughology’s FLIP-it model to think positively and develop resilience in challenging times.

Read more

Improv for leaders

Improv for leaders

Since lockdown, lead happiness consultant, Dave Keeling, has been looking to challenge himself, but tired of jigsaws and the eternal hunt for flour, he was thrilled to be asked to do some online improvisation to help business leaders think differently.

Read more

Spotlight on Sarah Brown: putting a face on and saying everything was fine

Spotlight on Sarah Brown: putting a face on and saying everything was fine

Sarah’s approach to mental health is refreshing as she talks openly and candidly about the reasons behind her passion for the subject.

Read more

Spotlight on Kerry Leigh: a really clever overgrown toddler

Spotlight on Kerry Leigh: a really clever overgrown toddler

Kerry Leigh is one of our lead mental health experts and facilitators. She has trained in Mental Health First Aid, is well-read in psychology and has also facilitated for the mental health charity Manchester Mind

Read more

How to support people back to school after Covid-19

How to support people back to school after Covid-19

With some green shoots starting to appear, there is some optimism about returning to work and school and normality starting to form. There is also understandably some real concern and anxieties about how this will happen safely. 

Read more

Supporting school Leaders during Covid-19

Supporting school Leaders during Covid-19

School leaders from the Royal Borough of Windsor and Maidenhead (RBWM) are facing a return to classrooms.

Read more

Virtual workshops and digital learning for Mental Health Awareness Week

Virtual workshops and digital learning for Mental Health Awareness Week

Here at Laughology, we have been at the forefront of supporting positive mental health at work.  So we’re not just supporting you with content for Mental Health Awareness Week, but for the rest of the month.  Starting from 18th May, we will be sharing our next learning burst series all about mental health at work.  Here’s what we have planned:

Read more

Building resilience for pharmaceuticals

Building resilience for pharmaceuticals

One of the biggest challenges for teams continuing to work during lockdown was adapting and changing quickly.  This is particularly true in the pharma industry.

Read more

Helping O2 leaders lead in difficult times

Helping O2 leaders lead in difficult times

Over the last two years we’ve been supporting O2’s leadership team to develop skills for having great conversations. Our Big Chats, Little Chats programme is embedded as part of the company’s leadership strategy. The programme has been delivered virtually and face-to-face to over 2,000 people.

Read more

The Science of Laughter delivered to the nation’s bedrooms, dining rooms and kitchen tables

The Science of Laughter delivered to the nation’s bedrooms, dining rooms and kitchen tables

Kerry our Lead Laughology Facilitator spoke at the Health and Wellbeing at Work 2020 event and was invited by a new client to run a session at their upcoming workplace Wellbeing event. Then Covid-19 made its dramatic appearance - DUN DUN DUNNNNNNN!

Read more

A virtual solution to help managers improve their resilience whilst communicating and navigating business change

A virtual solution to help managers improve their resilience whilst communicating and navigating business change

Lots has changed for us as a team since lockdown. Our very own Lead Happiness Consultant Dave Keeling now knows that “Zoom” isn’t just a song by the Fatback Band, but also a very effective video conferencing tool.

Read more

Laughology Online Learning (LOL)

Laughology Online Learning (LOL)

Here at Laughology Towers we have been beavering away to support you better during these unusual times. We have adapted our content and upped our virtual delivery game to make sure we can still offer our learning workshops and programmes in the playful and positive Laughology way you all know and love.

Read more

If sharing knowledge helps, then some good will have come from these times

If sharing knowledge helps, then some good will have come from these times

The word unprecedented gets used a lot nowadays. For good reason. Just a few short months ago, no one could have envisaged how the world would change so much, so rapidly. Even the best prepared and most resilient organisations have felt the strain. We’ve all had to be agile and adaptable. For some businesses, particularly in the hospitality and tourism sector, the future remains very uncertain.

Read more

Laughology online learning lifts spirits and creates smiles

Laughology online learning lifts spirits and creates smiles

March was an unusual month for everyone.  The world changed very quickly and people are still adjusting to new ways of working and living.

Read more

Introducing module two FLIP – Language and Imagination

Introducing module two FLIP – Language and Imagination

Last week we kicked off our online learning bursts with an introduction to FLIP-it Thinking. We explored focus (the F in FLIP) and how to focus on the positives.  Hopefully you’ve been flippin lovin it! 

Read more

The ten most commonly used toilet paper substitutes during the coronavirus lockdown

The ten most commonly used toilet paper substitutes during the coronavirus lockdown

Exclusive Panic-Buying Research from Laughology and the Foundation of Organised Occupational Learning.

Read more

Free online learning bursts

Free online learning bursts

We’re all in this together, and we’re all feeling our way through new ways of working. We’re not judging. Honestly. But, let’s face it.

Read more


SIGN UP FOR REAL FAKE NEWS!

WE PROMISE TO ONLY SHARE YOUR EMAIL ADDRESS WITH THE RUSSIANS AND DONALD TRUMP
Sign up to our regular Laughology bulletin

Laughology
Suite 869, Kemp House,
152 - 160 City Road,
London EC1V 2NX

T: 0844 800 1701
E: Laughology
F: 0208 337 9262