Flippin’ Humour – Behaviour management

COURSE CODE: LA11

This course is for individuals who are faced with clients who may have a tendency to display aggressive behaviour. It provides delegates with skills for creating good humour and for creating a positive atmosphere. Delegates will also learn how to manage aggression and explore how humour can be a tool at appropriate times for calming a situation and for winning people over. Flippin Humour is an essential course for anyone that needs to be able to effectively manage behaviour in a positive and controlled manner.

LEARNING OBJECTIVES

• To understand how to create good humour
• To recognise triggers that may cause aggressive behaviour
• To understand how to spot behaviour changes before they escalate into aggression
• To learn techniques to calm and gain control of a situation
• To enhance understanding of safety procedures for the user and or carer

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