Positive communication
COURSE CODE: LA08
Every situation involving communication with others can be improved by harnessing and creating ‘good humour’ whether it be with new people that we meet or those we communicate with daily.
Communication is more than how we speak to others, it involves our perception of the world, how we communicate this to others as well as our internal communication. As human beings we have the ability to create ‘good humour’ in others, instantly putting them at ease and enhancing our own ‘likeability’. These techniques can be learnt and applied to any situation.
LEARNING OBJECTIVES:
- To understand how we subconsciously take in information about others and how we as individuals come across
- To enhance key aspects of verbal and non-verbal communication
- To learn key kills to instantly create rapport
- To understand laughter and humour as integral methods for positive communication
