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Stephanie Davies posts category information

FEB
05

Ways to stay motivated 

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“As we approach the anniversary of the first lockdown, the novelty of working from home has well and truly rubbed off for most. Many people are pulling their hair out, particularly those faced with the double whammy of working from home and home-schooling. It is a challenge to stay sane, but there are ways to create a happy, healthy and productive...
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  429 Hits
429 Hits
NOV
12

Wingey Winston & Donald Trump - your fixed-mindset game is up!

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Years before Carol Dweck became a professor at Stanford University and first uttered the words ‘growth mindset’, I went to school with a boy called George. He was in my class from year four all the way up to sixth form. His nickname was Wingey Winston, so called because he would cry at the slightest thing and because his last name...
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  649 Hits
649 Hits
JUN
12

Top tips for back to school safe learning

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It has been a challenging time for schools, as they begin to reopen. Our school friends we have spoken to have generally been left to design their own systems and procedures. It is safe to say, from our conversations, that there has been dismay in the lack of leadership and advice from central Government.  In the absence of clear leadership from...
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  982 Hits
982 Hits
DEC
19

Using customer journey maps to boost customer experience - part 2

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In the second part of this customer experience blog - you can find the first part here - we will look at How to create a customer journey map, and what should be included on your customer journey map. How to create a customer journey map 1. Set clear objectives for the map. Before you can dive into creating your map,...
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  1356 Hits
1356 Hits
DEC
12

Using customer journey maps to boost customer experience - part 1

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In this two-part blog, we will look at customer journey maps; how to create them, how they help organisations boost customer experience and how they change perceptions about customers. Get into the mind of your customer Understanding your customers’ perspectives and thought processes helps you appreciate the way they interact with your company and why. Having a clear grasp of the...
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  1138 Hits
1138 Hits
JUL
18

Is optimism a positive attribute in a leader?

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A strange thing happened on ITV last week (I’m not talking about Love Island). It happened during the Conservative Party leadership debate. Someone weaponised optimism, which is surprising considering optimism has always been viewed as a positive attribute. Perhaps it’s indicative of the gloomy times we live in.

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  2604 Hits
2604 Hits
SEP
06

The menopause does not just affect the person going through it. It impacts on families and workplaces too

The menopause does not just affect the person going through it. It impacts on families and workplaces too

There are many things a 29-year-old woman doesn’t want to hear. ‘Would you like me to park for you’ and ‘I think it’s a grey hair,’ are just two. As is ‘you are is menopausal’.

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  4093 Hits
4093 Hits
JAN
25

How your development plan and HR strategy can help you buck the trend in 2018

How your development plan and HR strategy can help you buck the trend in 2018
The world of work is changing at a head-spinning rate and opportunity for positive change comes in many forms. Smart organisations are embracing factors such as Brexit, changes in traditional patterns of employment, technological advances and shifts in customer behaviour to create robust, future-fit cultures. The future is arriving faster than many suspected or planned for but with the right knowledge...
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  4212 Hits
4212 Hits
OCT
12

Has Health and Safety gone mad?

Has Health and Safety gone mad?
Has Health and Safety gone mad? That was certainly the message from Amanda Spielman, Ofsted’s Chief Inspector, in a recent article about the safety culture in schools. Ms Spielman said that, in her opinion, some of the measures that school staff go to, to keep children safe, are ‘simply barmy.’ From the examples she gave, we have to agree. It does...
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  4175 Hits
4175 Hits

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