fbpx

CONTACT   |   T: 0844 800 1701  

.

.

Stephanie Davies posts category information

NOV
12

Wingey Winston & Donald Trump - your fixed-mindset game is up!

growth-mindset-winge
Years before Carol Dweck became a professor at Stanford University and first uttered the words ‘growth mindset’, I went to school with a boy called George. He was in my class from year four all the way up to sixth form. His nickname was Wingey Winston, so called because he would cry at the slightest thing and because his last name...
Continue reading
  407 Hits
407 Hits
JUN
12

Top tips for back to school safe learning

Mind-the-gap-show-image
It has been a challenging time for schools, as they begin to reopen. Our school friends we have spoken to have generally been left to design their own systems and procedures. It is safe to say, from our conversations, that there has been dismay in the lack of leadership and advice from central Government.  In the absence of clear leadership from...
Continue reading
  805 Hits
805 Hits
DEC
19

Using customer journey maps to boost customer experience - part 2

CustomerJourneyandExperienceConcept.HandRaiseUpaPaperPlaneagainsttheWallGraphicandTextaboutClientsJourneyasbackground.SideView
In the second part of this customer experience blog - you can find the first part here - we will look at How to create a customer journey map, and what should be included on your customer journey map. How to create a customer journey map 1. Set clear objectives for the map. Before you can dive into creating your map,...
Continue reading
  1178 Hits
1178 Hits
DEC
12

Using customer journey maps to boost customer experience - part 1

Laughology customer-journey-part-1-image
In this two-part blog, we will look at customer journey maps; how to create them, how they help organisations boost customer experience and how they change perceptions about customers. Get into the mind of your customer Understanding your customers’ perspectives and thought processes helps you appreciate the way they interact with your company and why. Having a clear grasp of the...
Continue reading
  1029 Hits
1029 Hits
JUL
18

Is optimism a positive attribute in a leader?

Optimism_blog

A strange thing happened on ITV last week (I’m not talking about Love Island). It happened during the Conservative Party leadership debate. Someone weaponised optimism, which is surprising considering optimism has always been viewed as a positive attribute. Perhaps it’s indicative of the gloomy times we live in.

Continue reading
  2306 Hits
2306 Hits
SEP
06

The menopause does not just affect the person going through it. It impacts on families and workplaces too

The menopause does not just affect the person going through it. It impacts on families and workplaces too

There are many things a 29-year-old woman doesn’t want to hear. ‘Would you like me to park for you’ and ‘I think it’s a grey hair,’ are just two. As is ‘you are is menopausal’.

Continue reading
  3903 Hits
3903 Hits
JAN
25

How your development plan and HR strategy can help you buck the trend in 2018

How your development plan and HR strategy can help you buck the trend in 2018
The world of work is changing at a head-spinning rate and opportunity for positive change comes in many forms. Smart organisations are embracing factors such as Brexit, changes in traditional patterns of employment, technological advances and shifts in customer behaviour to create robust, future-fit cultures. The future is arriving faster than many suspected or planned for but with the right knowledge...
Continue reading
  4037 Hits
4037 Hits
OCT
12

Has Health and Safety gone mad?

Has Health and Safety gone mad?
Has Health and Safety gone mad? That was certainly the message from Amanda Spielman, Ofsted’s Chief Inspector, in a recent article about the safety culture in schools. Ms Spielman said that, in her opinion, some of the measures that school staff go to, to keep children safe, are ‘simply barmy.’ From the examples she gave, we have to agree. It does...
Continue reading
  3940 Hits
3940 Hits
JUN
10

Top 10 tips to deliver outstanding presentation skills

Top 10 tips to deliver outstanding presentation skills
Does the idea of speaking in public fill you with dread?  If so you’re in the majority also known as Glossophobia, public speaking is one of the most common phobias.  So ahead of our presentations skills course we have put together some top tips you can print out and use to help you get through your next presentation.   Challenge your...
Continue reading
  5166 Hits
5166 Hits

Ask us a question

You can call us on 0844 800 1701, or use this form and we will get back to you as soon as possible.






Message*:


SIGN UP FOR REAL FAKE NEWS!

WE PROMISE TO ONLY SHARE YOUR EMAIL ADDRESS WITH THE RUSSIANS AND DONALD TRUMP
Sign up to our regular Laughology bulletin

Laughology
Suite 869, Kemp House,
152 - 160 City Road,
London EC1V 2NX

T: 0844 800 1701
E: Laughology
F: 0208 337 9262