Historically, business leaders and managers have been judged on outcomes alone. However, from the work that Laughology has done in recent years, we can see a shift in thinking. Now, in an increasing number of organisations, people’s performance is assessed by looking at both what they have achieved and how they have achieved it – their behaviours.
A strange thing happened on ITV last week (I’m not talking about Love Island). It happened during the Conservative Party leadership debate. Someone weaponised optimism, which is surprising considering optimism has always been viewed as a positive attribute. Perhaps it’s indicative of the gloomy times we live in.